1. Do you help individual landlords or just major complexes with several units?
We work largely with individual landlords. We will be happy to help if you have one unit or many.


2. How are the vacancies advertised?
Our staff is actively pre-lining up where your tenants might come from by establishing contacts at key places within the county-the fortune 500 companies in the area, hospitals, schools, and relocation companies. It’s nice for them to have, right at their fingertips, the rentals available for any employees that are relocating.  Our referral services are also advertised in the newspaper, online yellow pages, and search engines.

We start additional marketing at the time we receive a 30 Day Notice from your resident, or 60 days before the property is expected to be completed, if it is a new construction project. We will put up eye catching signs on your property giving rental prospects access to our services. Approximately 1 out of 4 prospects come to us from signage at the property. We aslo suggest placing ads in the St. Louis Post Dispatch, Apartment Finders, and Apartment Guides.  Also, we will put your listing up as a featured page on our website (including photo's), and in the MLS for other Realtors to see that are dealing with potential renters.  Because of our reputation many prospects contact our office for a free list of our vacancies.


3. What is the screening process on applicants?
We require a detailed written application and 2 forms of identification from each adult. No applicant will be approved until all questions are answered to our satisfaction.  We will check credit history, criminal history, for bad checks, evictions, and verify the residential and employment and income levels.  We have certain criteria we go by to approve or disapprove every applicant so that discrimination is not a factor.  We know the benefits of screening applicants and we are confident our method we go by will find the tenants we want.  The rest will fall into place.
4. What is the Criteria to approve or disapprove an application?
The applicant must be 18 yrs or older. They should have at least 1 year good residential history or have a co-signer approved to be the main lease holder. They should have 1 year continuous employment history making at least three times what the rent will be. In the event they are self employed a tax statement will be needed to verify that they are indeed self employed and to verify the income.  There shall be no applicant approved that has a felony on their record or a misdemeanor that has to do with burglary or a drug conviction within the last 7 years. There shall be no applicant approved that owes another apartment or landlord or has been evicted. Credit is carefully reviewed and approvals are based on standard criterias we go by for every applicant.

5. Who pays for repairs to vacancies?
After the move-out inspection, we will determine who is responsible to pay the bills to bring the property back to the condition it was prior to the resident moving in. We are allowed by law to charge the resident's deposit for rent, damages above normal wear and tear, and cleaning. We want you to know that we consider this an important time in the management cycle, and we will protect your interests.


6. When will I get my report and check?
Owners are mailed a comprehensive report, on the 15th of the month.


7. Who handles problems late at night?
Our 24 Hour Hotline will take the residents call and page the supervisor on call. We will then talk with the resident to determine how to proceed. Many times we solve a problem over the phone or by simply calling one of our vendors that we have access to 24 hours a day.


8. How do you handle Security Deposits?
When your tenant vacates, we will provide all required accounting of the tenant's security deposit within the time legally allotted. If there are damages or unpaid rent this will be deducted from the security deposit.


9. Why should I choose Rental Source Property Management LLC?
We have the easiest way for tenants to see your property, apply for your property, and we are the fastest most thorough at screening the applicants.

Advertise- We have the best system to find the perfect tenant for you. We know how to attract a good tenant. We have the most well thought out lease that will be signed. We are prompt to start the eviction process when rent is not paid on time.

Maintence- Your tenants can contact us 24 hours a day 7 days a week for emergencies, and we deal with any maintence issues promptly. The maintence costs are kept at a minimum. We contract with only qualified, licensed and insured independent contractors that we use on a continuing basis.

Property Observation - We will go out and observe the property after move-in, thus minimizing problems and expenses.

Top Market Value - We are on top of the market and get the best possible rent for you.

Fees - The monthly management fees are small and are more than paid for by our ability to keep our properties leased at current market rates. Our fees are either the same as or lower than others, our service is defininitely superior to others.